FAQs
Frequently Asked Questions
What controls are on each headphone?
The headphones have a power button where you can switch the headphones off and on as well as select one of the three channels. They also have a volume control.
Do the headphones lights up?
Yes, the headphones light up and flash in three colours – blue, red, green – according to which channel the headphones are tuned to.
What is the reception distance for the headphones?
The reception distance of the headphones from the transmitters is 300-500m.
Do I need to charge the headphones?
The headphones will be provided fully charged with operation time over 8 hours.
What can I use to play my music?
Transmitter accepts input via a 3.5mm standard audio jack which works with most ipods, smart phones, laptops, PA systems, stereos and professional DJ systems. We can provide adaptors to support Apple’s lightning or the latest USB type C which suits most devices.
Do I need to plug in any equipment?
Yes, one standard GPO is required to plug in the transmitters which will be connected to a power board to cater for the three transmitters.
What happens if headphones go missing at my event?
We understand that accidents happen, but for lost or damaged equipment, there is a $70 fee per headphones and a $150 charger per transmitter.
How long does it take to set the equipment up?
The system is pretty much plug and play. You plug in the transmitters, connect your music players and turn the power on your headphones.
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